GTC / cancellation

caminostone Jakobsweg

General terms and conditions of business of caminostone.com
holder: Tobias Küpper, www.caminostone.com

§ 1 General Information
1.1 These General Terms and Conditions (GTC) apply to all offers and services on the internet platform www.caminostone.com. If the customer indicates involvement of its own business or purchase conditions, this is contradicted.
1.2 individual contract agreements have priority over general business conditions.
§ 2 Formation of Contract
2.1 The service descriptions on my web page www.caminostone.com do not offer to conclude a purchase contract. Such an offer is only with the online order of the customer using the contact form or on the basis of a telephone or in text form of an order. The subsequently acknowledging receipt of the order that’s signed by me does not constitute acceptance of this offer. The purchase contract shall come into effect upon receipt of the order confirmation. The customer is no longer bound by his offer (it goes out), if I hadn’t shared the declaration of acceptance within 5 calendar days (calculated from the receipt of the order on my side).
2.2 If the declaration of acceptance received late for the customer in such a way that they have been submitted for regular transport that is received in a timely manner, and the customer had to recognize this, so he has given me the delay immediately after the receipt of the declaration, if it’s not previously done. If the customer delays the delivery of the display, so it is accepted that it isn’t delayed. As for the rest, the late acceptance is considered by me as a new offer to conclude a purchase contract, which can be accepted explicitly by declaration of acceptance or acceptance of the goods by the customer.
§ 3 Applicable law
On the contractual relationships between the purchase of parties, the provisions of the law of the Federal Republic of Germany. This applicable law excluding the Mandatory consumer protection provisions of the country in which the customer has his habitual residence. The application of the UN- Contracts for the International Sale of Goods (CSIG) is excluded.
§ 4 Prices and payment
4.1 In the remuneration is at the time of the order valid sales tax (value-added tax).
4.2 In the case of contract conclusions I offer the following payment possibilities:
I. Within Germany:
Cash in advance by
• Transfer
• Credit Card
• Paypal
Ii. For deliveries abroad:
Cash in advance by
• Transfer
• Credit Card
• Paypal
4.3 All articles are delivered within Germany, Europe and United States.
4.4 The delivery takes place either via UPS, DHL or via a proprietary forwarding.
4.5 The shipping costs can be found for the offered.
§ 5 Distance Selling Legal Information
5.1. The description of the goods is derived from the presentation in the Internet under www.caminostone.com.
5.2 The teachings on your right of revocation as consumers, exceptions to the right of withdrawal, the premature termination, the withdrawal form, the consequences of withdrawal, e.g. Return, return costs and replacement value, can be found under the menu item “revocation”.
5.3 The delivery takes place at the latest within a period of 4-6 weeks (Monday to Friday, excluding public holidays) after the payment order referring to the credit institution (in advance).
5.4 I have no customer services, in particular a customer service, and grant itself no guarantees.
5.5 There is no out-of-court complaint and redress procedures, that I am a subject of.
5.6 Since the 09.01.2016 is the regulation (EU) Nr. 524/2013 (ODR-Verordnung) on the online dispute settlement in consumer affairs in force. It shall apply for the out-of-court settlement of disputes on contractual obligations from online purchase contracts between consumers and online merchants and aims to achieve a high level of consumer protection in the European internal market. With the possibility of online dispute resolution (OS) is a simple, efficient, fast and cost-effective solution for out-of-court disputes. The OS platform will pass properly asked complaints to the (under national law) as competent bodies (out-of-court settlement of disputes). The use of the OS platform itself is free, in proceedings before the as can the consumer may cost (up to 30,00 EUR), if his application of right is unfair.
The link to the OS platform of the EU Commission is: www.ec.europa.eu/consumers/odr
My email address is: info@caminostone.com
5.7 All further information to my company, the offer and the settlement of the purchase arise from the representations on my website.
§ 6 Information on electronic commerce
6.1 The technical steps to contract see the remarks above in § 2 of my terms and conditions.
6.2 The customer can save the text of the Treaty by the function of its browser “Save As” the Internet page on his computer backs up. By the print function of your browser he has also the possibility to print the text of the Treaty. I even save the text of the contract and they’re available to the customer on request by E-mail or by post.
6.3 the customer can correct his entries during the order process at any time by pressing the “Back” function in his browser and then selects the appropriate changes. By closing the web browser the customer can cancel the entire ordering process at any time. Still offers also the order overview before sending the online order has an additional correction option to the customer.
6.4 for the conclusion of the contract the only available language is German. (((with the English language version, there must state “English” in the Spanish language version state “Spanish”, etc..)))
6.5 I have no special code of conduct (subject to regulations)
§ 7 Warranty
7.1 There is a lack of legal liability law for goods.
The warranty for defects of the goods is for new goods in accordance with the statutory rules of 24 months. For used goods the warranty period is 12 months. The warranty period starts from the delivery of the commodity to the buyer.
But it remains in the regular period of limitation of 3 years,
Starting with the end of the year in which the right arose. 1 and 2. the creditors of the claim was founded circumstances and the person of the debtor or knowledge without gross negligence on his part,
- when it comes to liability for damages resulting from the injury of life, body or health, on one of my committed negligent or willful breach of duty or an intentional or negligent breach of duty of one of my agents or
- when it comes to liability for other damage is based on a deliberate or committed by me grossly negligent breach of duty or on an intentional or grossly negligent breach of duty of one of my agents or
- when it comes to liability for defects to fraudulently untold claims from warranty promises or the mandatory liability in accordance with statutory regulations, e.g. under the Product Liability Act.
This does not affect the two-year period of limitation for claims stays in accordance with §§ 478, 479 BGB.
7.2 The warranty does not extend to normal wear or normal wear.
§ 8 Reservation of Ownership
8.1 I reserve the ownership of the delivered item until receipt of all payments from the purchase contract. If the buyer is not its contractual duties, particularly in the case of late payment, I am entitled to reclaim the delivered item; the buyer is obliged to hand over the object in this case.
8.2 The buyer is obliged to notify me in case of attachments to third parties with respect to the purchased item or other of relevant accesses or access attempts with respect to the purchased item immediately, so that I may exercise my rights under the retention of title.
§ 9 Transport damage
9.1 If the goods are delivered with obvious transport damage, please report such mistakes immediately with the deliverer and please contact me as soon as possible.
9.2 The failure of a complaint or contact has no consequences for your statutory warranty claims. But you help me to make my own claims against the carrier or the transport insurer.
§ 10 Data Protection
10.1 All of my collected and stored personal customer data will be used solely for the purpose of the contract. It will be first and last name of the customer, the associated billing and shipping address and if a stored number and e-mail address is stored. The collected data will not be passed on to other third parties other than legally required measures (e.g. Debt Collection Office, lawyer, credit agencies) and measures of goods transport including the shipment tracking.
10.2 The customer has at any time a right to free information, correction, blocking and deletion of his stored data.
§ 11 Copyright Notice
Photos that are set on my internet pages and created texts are protected by copyright. Unauthorized copying and publishing this (even in excerpts) will be prosecuted.
§ 12 Severability Clause
Should individual provisions of the contract with the customer, including these general terms and conditions be wholly or partially invalid or become invalid or the agreements contain a loophole, this will not affect the validity of the remaining provisions.

Cancellation policy

Right of revocation
As a consumer you have the right, to revoke this agreement.within fourteen days without indication of reasons.
The withdrawal period is fourteen days from the date, who have taken the final goods in possession to buy or indicated by you third party other than the carrier for e.g has.

In order to exercise your right of withdrawal you must contact us
Caminostone.com
 Owner: Tobias Küpper 
- Hummelshagen 11 – D-
45159 Essen
 – Germany
 – Telephone: +49 (0)172 256 600 0 E-Mail: info@caminostone.com

Using a unique declaration (e.g. with the post sent letter, telefax or e-mail) about your decision to revoke this agreement. You can use the enclosed sample withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning the right of withdrawal before the withdrawal period.

Consequences of cancellation
If you revoke this agreement, we have all the payments that we received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have a different type of delivery than the offered by us, have selected low-cost standard delivery), without delay and at the latest within fourteen days from the date on which the repaid to the notification of its cancellation of this agreement has been received by us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

We can refuse the repayment until we were back again or until you have received the proof that you have returned the goods, whichever is with earlier date.
You have the goods without further delay and in any case no later than within fourteen days from the date, on which you tell us about the withdrawal of these terms, shall be returned to us or to pass. The period is granted if the goods before the expiry of the period of fourteen days to submit.
You bear the direct cost of returning the goods.
Y

ou only need to pay for any diminished value of the goods, where the value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.

The exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods, which are not selectable and for the production of an individual selection or destination by the consumer or the relevant is clearly on the personal needs of the consumer needs.
Withdrawal form download

 

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